Terms & Conditions
These Terms & Conditions govern access to and use of the Zaurelle website and services. By visiting the website, creating an account, or placing an order, access to and use of this platform constitutes agreement with these Terms in full.
Amendments
Zaurelle reserves the right to update or modify these Terms at any time.
Changes become effective upon publication. Continued use of the website following any update constitutes acceptance of the revised Terms.
Use of the Website
The Zaurelle website is provided for personal and lawful use only. The following are strictly prohibited — misuse or disruption of the website’s functionality; unauthorized access to systems, accounts, or data; reproduction or distribution of website content without written authorization; and use of the platform for fraudulent, unlawful, or harmful purposes.
Zaurelle reserves the right to restrict or terminate access to any party found in violation of these Terms.
Account Responsibility
Those who create an account on the Zaurelle platform are solely responsible for maintaining the confidentiality of their login credentials and for all activity occurring under their account.
Accurate and current information must be provided during registration. Zaurelle reserves the right to suspend or terminate accounts that violate these Terms or involve suspected unauthorized activity.
Intellectual Property
All content present on the Zaurelle website — including text, images, graphics, design elements, logos, product descriptions, and creative materials — is the exclusive property of Zaurelle and is protected under applicable intellectual property laws.
The Zaurelle name, logo, and brand identity are protected trademarks.
No content may be copied, reproduced, modified, distributed, or used in any form without prior written consent from Zaurelle. Unauthorized use will result in legal action.
Product Information
Zaurelle maintains accuracy across all product descriptions, imagery, and pricing displayed on the website. Minor variations may occur due to photography, screen calibration, or production differences.
Zaurelle reserves the right to update product information, pricing, and availability at any time without prior notice.
Pricing & Payments
All prices are displayed in the applicable currency and may be subject to taxes or shipping charges depending on the delivery location.
Payments must be completed through the secure methods provided at checkout.
Zaurelle does not store full payment card details. All transactions are processed through trusted payment gateways that comply with industry security standards.
Orders are confirmed only upon successful payment authorization.
Orders & Acceptance
An order confirmation will be issued via email upon successful placement. Zaurelle reserves the right to cancel or decline any order under circumstances including payment authorization failure, suspected fraudulent or unauthorized activity, product unavailability, or incorrect pricing.
Should an order be cancelled after payment has been processed, the applicable amount will be refunded to the original payment method.
Shipping & Delivery
Shipping timelines may vary depending on destination, product availability, and logistics conditions. Zaurelle will make reasonable efforts to fulfill orders within the estimated timeframe but does not guarantee exact delivery dates.
Delays caused by courier services or external factors beyond the house’s control are not the liability of Zaurelle. Full details are outlined in the Shipping Policy.
Returns & Exchanges
Returns and exchanges are governed by the Zaurelle Returns & Exchanges Policy. Products must be returned unused, unaltered, and in their original condition with all tags and packaging intact.
Certain products may not be eligible for return depending on their nature. The Returns Policy should be reviewed in full before initiating a request.
Limitation of Liability
The website and its services are provided on an “as available” basis.
Zaurelle shall not be liable for temporary interruptions or technical issues, inaccuracies in third-party services, or indirect and consequential damages resulting from use of the platform.
Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.
Third-Party Services
The Zaurelle platform may rely on third-party services including payment gateways, logistics providers, and analytics tools. Zaurelle is not responsible for the policies or actions of these external providers.
Their respective terms and privacy policies should be reviewed independently.
Privacy
The collection and use of personal information is governed by the Zaurelle Privacy Policy. Use of this platform constitutes acknowledgment that information may be processed in accordance with that policy.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with the use of this platform shall be subject to the exclusive jurisdiction of the appropriate courts in Gurugram, Haryana.
Contact
For questions regarding these Terms, connect with the Zaurelle Concierge.