Privacy Policy
This Privacy Policy explains how Zaurelle collects, uses, stores, and protects personal information when individuals access or interact with the Zaurelle website and digital services — including browsing, account creation, order placement, or any form of communication with the house. Use of this platform constitutes acknowledgment of the practices described herein.
Data Controller
Personal information is collected and processed by Zaurelle, the operator of this website and its associated services.
Zaurelle may engage carefully selected service providers — including payment processors, logistics partners, and technical infrastructure providers. These partners process information solely to the extent required to perform their services and are held to appropriate confidentiality and data protection standards.
Purpose of Data Collection
Personal information may be collected for the purposes of processing and delivering orders, managing accounts, responding to inquiries, providing order updates, improving website functionality and security, and sending service or marketing communications where consent has been provided.
Zaurelle does not sell personal information to third parties.
When Information Is Collected
Information may be collected when browsing the website, creating an account, placing an order, subscribing to updates, contacting the house, or participating in surveys or similar engagements.
Certain technical information may also be collected automatically through cookies and analytics technologies.
Methods of Collection
Information may be gathered through forms completed on the website, checkout and payment processes, communications directed to the house, and cookies or browser technologies.
These methods support the functionality, performance, and security of the platform.
Providing Personal Information
Providing personal information is voluntary. However, certain services — including order placement and account creation — require specific information to function. Where this information is not provided, access to those services may not be possible.
Data Retention
Personal information is retained only for as long as necessary to complete transactions, meet legal or regulatory obligations, resolve disputes, and maintain internal records.
When information is no longer required, reasonable steps are taken to securely delete or anonymize it.
Data Storage & Transfers
Information may be stored on secure servers operated by Zaurelle or its trusted service providers. In certain cases, data may be processed in locations outside the country of residence.
Appropriate safeguards are implemented to ensure protection in accordance with applicable data protection laws.
Your Rights
Subject to applicable law, individuals may request access to their personal information, correction of inaccurate data, deletion of personal data where permitted, or withdrawal of consent for marketing communications.
Requests may be submitted through the contact details provided below.
Cookies
The Zaurelle website may use cookies and similar technologies to support browsing experience and analyze platform performance.
Cookie preferences may be managed through browser settings.
Disabling cookies may affect certain features of the website.
Policy Updates
This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. Revised versions will be published on the website with the updated effective date.
Contact
For questions regarding this Privacy Policy or the handling of personal data, connect with the Zaurelle Concierge.